{"id":874,"date":"2025-06-21T20:14:00","date_gmt":"2025-06-21T20:14:00","guid":{"rendered":"https:\/\/www.shipbymail.com\/blog\/?p=8596"},"modified":"2026-05-06T11:02:35","modified_gmt":"2026-05-06T11:02:35","slug":"handling-packages-repacking-disposal","status":"publish","type":"post","link":"https:\/\/www.shipbymail.com\/blog\/handling-packages-repacking-disposal\/","title":{"rendered":"Package Handling with ShipByMail: Repacking &#038; Disposal"},"content":{"rendered":"<p>When using a <strong>parcel forwarding service<\/strong> like <a href=\"https:\/\/www.shipbymail.com\">ShipByMail<\/a>, one of the most common questions we hear is: <em>What happens to my package once it arrives at your facility in Canada?<\/em><\/p>\n<p>Whether you&#8217;re buying multiple items, looking to <strong>consolidate orders<\/strong>, or just trying to save on shipping, how your package is handled behind the scenes makes a big difference.<\/p>\n<p>In this guide, we&#8217;ll explain:<\/p>\n<ul>\n<li>How we <strong>repack and consolidate<\/strong> parcels to reduce your shipping costs<\/li>\n<li>What we can safely <strong>dispose of<\/strong> to save space and weight<\/li>\n<li>What our team <strong>can and can&#8217;t do<\/strong> due to customs, safety, or courier restrictions<\/li>\n<\/ul>\n<h2>Repacking Services: Get More Value from Every Shipment<\/h2>\n<h3>What is Repacking?<\/h3>\n<p>Repacking is the process of <strong>removing unnecessary packaging<\/strong> and repacking your items into smaller, more efficient boxes. It helps lower your costs by reducing the <strong>volumetric (dimensional) weight<\/strong>, which most couriers use to calculate fees.<\/p>\n<h3>Why It Matters<\/h3>\n<ul>\n<li>A pair of sneakers might weigh only <strong>1 kg<\/strong>, but the original shoebox could increase the <strong>dimensional weight to 3 kg<\/strong><\/li>\n<li>By removing that bulky box, you save <strong>money instantly<\/strong><\/li>\n<li>It&#8217;s ideal when buying from stores like <strong>Costco, Canadian Tire, or Hudson&#8217;s Bay<\/strong><\/li>\n<\/ul>\n<h3>How It Works with ShipByMail<\/h3>\n<p>Once your parcel arrives, we&#8217;ll upload photos and measurements.<br \/>\nYou&#8217;ll see the <strong>option to request repacking<\/strong> in your dashboard.<br \/>\nWe&#8217;ll consolidate multiple items, remove unnecessary materials, and prepare the smallest, safest box possible.<\/p>\n<p>Want to learn more about repacking? Read our full blog: <a href=\"https:\/\/www.shipbymail.com\/blog\/how-consolidation-saves-you-money\">How Consolidation Saves You Money<\/a><\/p>\n<h2>Free Disposal Services: Clean Up, Lighten Up<\/h2>\n<p>You don&#8217;t need to pay to ship things you don&#8217;t want. ShipByMail provides <strong>free disposal<\/strong> of:<\/p>\n<ul>\n<li><strong>Retail packaging<\/strong>, like shoe boxes, plastic wraps, cardboard inserts<\/li>\n<li><strong>Marketing materials<\/strong>, such as flyers or catalogues<\/li>\n<li><strong>Empty product boxes<\/strong> or <strong>damaged packaging<\/strong> not needed<\/li>\n<\/ul>\n<p>You can request disposal during checkout or by contacting our support team directly from your dashboard.<\/p>\n<p><strong>Note:<\/strong> If your parcel contains <strong>personal items<\/strong> or questionable material, we may require written approval before discarding anything.<\/p>\n<h2>When Disposal Isn&#8217;t Possible<\/h2>\n<p>There are situations where <strong>we cannot discard certain items<\/strong>, including:<\/p>\n<ul>\n<li><strong>Perishable goods<\/strong> (e.g., opened food, certain supplements)<\/li>\n<li><strong>Hazardous or flammable materials<\/strong><\/li>\n<li><strong>Unclear items lacking proper documentation or identification<\/strong><\/li>\n<\/ul>\n<p>If your parcel falls into one of these categories, we&#8217;ll <strong>contact you before proceeding<\/strong>.<\/p>\n<h2>Service Limitations: What We Can&#8217;t Do<\/h2>\n<h3>We cannot open or modify sealed products<\/h3>\n<ul>\n<li>Open tamper-proof or factory-sealed goods<\/li>\n<li>Swap components between products<\/li>\n<li>Adjust product labels or ingredients<\/li>\n<\/ul>\n<h3>We do not ship restricted goods<\/h3>\n<ul>\n<li><strong>Perfumes, colognes, nail polish<\/strong><\/li>\n<li><strong>Lithium batteries not installed in devices<\/strong><\/li>\n<li><strong>Vapes or e-cigarette devices<\/strong><\/li>\n<li><strong>Aerosols or pressurized containers<\/strong><\/li>\n<\/ul>\n<p>See our full list of <a href=\"https:\/\/www.shipbymail.com\/faq\">prohibited items here<\/a>.<\/p>\n<h3>We cannot act as a third-party fulfillment center<\/h3>\n<ul>\n<li>Offer <strong>custom labeling<\/strong><\/li>\n<li>Provide <strong>gift wrapping or kitting<\/strong><\/li>\n<li>Assemble, test, or <strong>rebrand<\/strong> your products<\/li>\n<\/ul>\n<h2>Extra Services That Enhance Your Experience<\/h2>\n<p>Although we have limits, ShipByMail offers <strong>many premium services<\/strong> that improve your shipping flexibility:<\/p>\n<ul>\n<li><strong>Photo proof of items<\/strong> before shipping<\/li>\n<li><strong>Split shipping<\/strong> (send part now, store the rest)<\/li>\n<li><strong>Return to sender<\/strong> assistance<\/li>\n<li><strong>Buy For Me<\/strong> service for shopping at Canadian stores<\/li>\n<\/ul>\n<p>Tip: If you&#8217;re not sure whether we can do something, reach out. Our support team is quick to reply and always happy to clarify.<\/p>\n<h2>FAQ: Package Handling with ShipByMail<\/h2>\n<h3>Q: Can I ship only part of the parcel and discard the rest?<\/h3>\n<p><strong>A:<\/strong> Yes, just open a support ticket and let us know what you&#8217;d like to keep or discard.<\/p>\n<h3>Q: Do you charge for repacking or disposal?<\/h3>\n<p><strong>A:<\/strong> <strong>Basic repacking and disposal are free<\/strong>. If the job requires extensive work or special boxing, we may charge a small fee. We&#8217;ll notify you first.<\/p>\n<h3>Q: What if the product value declared by default is incorrect?<\/h3>\n<p><strong>A:<\/strong> You can <strong>change the customs value<\/strong> and description at checkout. You&#8217;re always in control of your declaration form.<\/p>\n<h3>Q: Can I return an item if I don&#8217;t like it?<\/h3>\n<p><strong>A:<\/strong> Yes! We can help return your item to the original Canadian store if it meets their return conditions. Just contact support.<\/p>\n<h2>Conclusion: Your Package, Handled With Care<\/h2>\n<p>At ShipByMail, we know your package is more than just a box it&#8217;s your hard-earned purchase. That&#8217;s why we treat each parcel with <strong>care, efficiency, and transparency<\/strong>.<\/p>\n<p>Whether you want to <strong>save money through repacking<\/strong>, <strong>get rid of unwanted packaging<\/strong>, or simply understand <strong>what we can and can&#8217;t do<\/strong>, we&#8217;re here to help every step of the way.<\/p>\n<p><strong>Ready to simplify your international shopping from Canada?<\/strong><br \/>\n<a href=\"https:\/\/www.shipbymail.com\/registration\">Create your free account today<\/a><br \/>\nOr get a <a href=\"https:\/\/www.shipbymail.com\/price\">shipping estimate instantly<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover how ShipByMail handles your packages, including repacking, disposal, and what we can&#8217;t do. Save on shipping costs with our efficient services.<\/p>\n","protected":false},"author":2,"featured_media":875,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[86],"tags":[],"class_list":["post-874","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sbm"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.shipbymail.com\/blog\/wp-json\/wp\/v2\/posts\/874","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shipbymail.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.shipbymail.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.shipbymail.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shipbymail.com\/blog\/wp-json\/wp\/v2\/comments?post=874"}],"version-history":[{"count":1,"href":"https:\/\/www.shipbymail.com\/blog\/wp-json\/wp\/v2\/posts\/874\/revisions"}],"predecessor-version":[{"id":2190,"href":"https:\/\/www.shipbymail.com\/blog\/wp-json\/wp\/v2\/posts\/874\/revisions\/2190"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.shipbymail.com\/blog\/wp-json\/wp\/v2\/media\/875"}],"wp:attachment":[{"href":"https:\/\/www.shipbymail.com\/blog\/wp-json\/wp\/v2\/media?parent=874"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.shipbymail.com\/blog\/wp-json\/wp\/v2\/categories?post=874"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.shipbymail.com\/blog\/wp-json\/wp\/v2\/tags?post=874"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}